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The Design of User Interface and User Experience in Rodanya Masbagia's Information System: using Design Thinking Methodology
Corresponding Author(s) : Ardhin Primadewi
Proceedings Universitas Muhammadiyah Yogyakarta Undergraduate Conference,
Vol. 3 No. 2 (2023): Crafting Innovation for Global Benefit
Abstract
Magelang City has become an administrative city and MSMEs (Micro, Small, and Medium Enterprises) as the backbone of the economy in the city. In several regions MSMEs are utilizing digital technology, which has great potential for large-scale sales. The Government of Magelang City has implemented a community empowerment system called the Program for Empowering Community that Advanced, Healthy, and Happy Society (Rodanya Masbagia). This program aims to enhance the empowerment of the community through the local government's budget (APBD) provided by the Magelang City Development Planning Agency (Bappeda). The main challenge faced by MSMEs entrepreneurs is the limitation in selling their products widely, resulting in low demand for their merchandise. There is a sales platform for MSMEs in Rodanya Masbagia’s system especially terms of product marketing. It has a feature implemented where we are not able to reach a wide market. Therefore, there is a need to develop additional features to facilitate widespread product sales. This system is created and designed using the Design Thinking Methodology, which consists of several stages: empathize, define, ideate, prototype, and test. The results of this study underwent testing using the Maze platform to facilitate the system's trial. There were 25 respondents involved in testing the prototype in Figma. The average success rate of the testing was 80% based on predefined metrics. Task 1 achieved a success rate of 90%, task 2 had a success rate of 75%, task 3 had a success rate of 80%, task 4 achieved a success rate of 100%, and task 5 had a success rate of 80%. During the testing phase, users were able to complete the tasks, but some tasks posed difficulties. The results of this study with an average of satisfied user feedback (85%) related to the recommended UI/UX design. It can be concluded that there is a need to improve the performance of the design to prevent users from feeling confused or encountering difficulties when using the product.
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- A, S. A. U., Isyawati, R., & Ganggi, P. (2019). EVALUASI DESAIN USER INTERFACE BERDASARKAN USER EXPERIENCE PADA iJATENG.
- Almaghaslah, D., & Alsayari, A. (2022). Using Design Thinking Method in Academic Advising: A Case Study in a College of Pharmacy in Saudi Arabia. 1–10.
- Azis Fathoni, W. S. H. M. D. (2019). Analysis of Empowerment of Human Resources in Efforts To Optimize the. Journal of Management, 5(5), 1–8.
- Basry, A., & Sari, E. M. (2018). Penggunaan Teknologi Informasi dan Komunikasi (TIK) pada Usaha Mikro, Kecil dan Menengah (UMKM). IKRA-ITH INFORMATIKA: Jurnal Komputer Dan Informatika, 2(3), 53–60. http://journals.upi-yai.ac.id/index.php/ikraith-informatika/article/view/266
- Fahmi, M. D., Az-zahra, H. M., & Dewi, R. K. (2018). Perbaikan Usability Aplikasi Pemesanan Tiket Bioskop Menggunakan Metode Usability Testing dan USE Questionnaire. 2(12), 6653–6660.
- Ferry Anggiawan, N.: (2021). Pemanfaatan Digital Marketing Pt.Buka lapak Dalam Mengembangkan UMKM melalui Marketplace. Jurnal of Reflectionof, 1(marketplace), 18. http://repository.untag-sby.ac.id/id/eprint/7394
- Haryuda, D., Asfi, M., & Fahrudin, R. (2021). Perancangan UI/UX Menggunakan Metode Design Thinking Berbasis Web Pada Laportea Company. Jurnal Ilmiah Teknologi Infomasi Terapan, 8(1), 111–117. https://doi.org/10.33197/jitter.vol8.iss1.2021.730
- Jumiati, E., Jumiati, E., Informatika, T., & Testing, U. (2021). MENGOPTIMALKAN METODE USABILITY TESTING DENGAN. 6(1), 10–20.
- Larysa, N., & Marta, S. (2019). Design thinking approaches in it projects. CEUR Workshop Proceedings, 2856, 45–47.
- Magelang, W. (2021). Pedoman Teknis Pelaksanaan Program Pemberdayaan Masyarakat Maju Sehat Bahagia (p. 6).
- Nadhif, A. K., Jati, D. T. W., Hussein, M. F., & Widiati, I. S. (2021). Perancangan UI/UX Aplikasi Penjualan Dengan Pendekatan Design Thinking. Jurnal Ilmiah IT CIDA, 7(1), 44–55. https://doi.org/10.55635/jic.v7i1.146
- Nasution, W. S. L., & Nusa, P. (2021). UI/UX Design Web-Based Learning Application Using Design Thinking Method. ARRUS Journal of Engineering and Technology, 1(1), 18–27. https://doi.org/10.35877/jetech532
- Permana, I. P. H. (2019). PEMANFAATAN TEKNOLOGI INFORMASI Untuk Bisnis UMKM. STMIK STIKOM Indonesia Denpasar-Bali-Indonesia, 183.
- Primadewi, A., Purnomo, T. A., & Sasongko, D. (2021). Analisa Perancangan Sistem Pengelolaan Data UMKM berdasarkan Business Intelligence Development Model Framework. Jurnal Sistem Komputer Dan Informatika (JSON), 3(2), 209. https://doi.org/10.30865/json.v3i2.3587
- Sauer, J., Sonderegger, A., Heyden, K., Biller, J., Klotz, J., & Uebelbacher, A. (2019). Extra-laboratorial usability tests: An empirical comparison of remote and classical field testing with lab testing. Applied Ergonomics, 74(February), 85–96. https://doi.org/10.1016/j.apergo.2018.08.011
- Setiawan, A., Artha, E. U., Arumi, E. R., Sunarni, Primadewi, A., & Nugroho, S. (2019). Task Analysis of Facebook users on Frequently used Menus. Journal of Physics: Conference Series, 1179(1). https://doi.org/10.1088/1742-6596/1179/1/012019
- Shirvanadi, E. C., & Idris, M. (2021). Perancangan ulang UI/UX situs e-learning aminkom center metode design thinking (studi kasus: amikom center). Automata, 2, 1–8. https://journal.uii.ac.id/AUTOMATA/article/view/19438/11541
- Soedewi, S. (2022). Penerapan Metode Design Thinking Pada Perancangan Website Umkm Kirihuci. Visualita Jurnal Online Desain Komunikasi Visual, 10(02), 17. https://doi.org/10.34010/visualita.v10i02.5378
- Subarjah, V. A., & Ari Purno Wahyu. (2022). Analysis and Design of User Interface and User Experience of Regional Tax Enterprise Resources Planning System with Design Thinking Method. Inform: Jurnal Ilmiah Bidang Teknologi Informasi Dan Komunikasi, 7(2), 96–106. https://doi.org/10.25139/inform.v7i2.4729
- Sukmasetya, P., Setiawan, A., & Arumi, E. R. (2020). Penggunaan Usability Testing Sebagai Metode Evaluasi Website Krs Online Pada Perguruan Tinggi. JST (Jurnal Sains Dan Teknologi), 9(1), 58–67. https://doi.org/10.23887/jstundiksha.v9i1.24691
- Surachman, C. S., Andriyanto, M. R., Rahmawati, C., & Sukmasetya, P. (2022). Implementasi Metode Design Thinking Pada Perancangan UI/UX Design Aplikasi Dagang.in. TeIKa, 12(02), 157–169. https://doi.org/10.36342/teika.v12i02.2922
- Susilo, A. T., Maharani, A., & Susilo, A. T. (2021). ANALISIS USER EXPERIENCE PADA WEBSITE SMK NEGERI TUGUMULYO BERBASIS USER EXPERIENCE QUESTIONAIRE (UEQ). 6(2), 169–177.
- Susilo, E., Soedijono WA, B., & Al Fatta, H. (2017). Evaluasi Aplikasi Mobile SSP (Secure System Of Payment) Menggunakan Prinsip Usability (Studi Kasus: PT Sydeco). Seminar Nasional Teknologi Informasi Dan Multimedia 2017, 2.6, 7–12.
- Syahrul, Y., & Palcomtech, P. (2019). PENERAPAN DESIGN THINKING PADA MEDIA KOMUNIKASI VISUAL PENGENALAN KEHIDUPAN KAMPUS BAGI MAHASISWA BARU. 2(2), 109–117.
References
A, S. A. U., Isyawati, R., & Ganggi, P. (2019). EVALUASI DESAIN USER INTERFACE BERDASARKAN USER EXPERIENCE PADA iJATENG.
Almaghaslah, D., & Alsayari, A. (2022). Using Design Thinking Method in Academic Advising: A Case Study in a College of Pharmacy in Saudi Arabia. 1–10.
Azis Fathoni, W. S. H. M. D. (2019). Analysis of Empowerment of Human Resources in Efforts To Optimize the. Journal of Management, 5(5), 1–8.
Basry, A., & Sari, E. M. (2018). Penggunaan Teknologi Informasi dan Komunikasi (TIK) pada Usaha Mikro, Kecil dan Menengah (UMKM). IKRA-ITH INFORMATIKA: Jurnal Komputer Dan Informatika, 2(3), 53–60. http://journals.upi-yai.ac.id/index.php/ikraith-informatika/article/view/266
Fahmi, M. D., Az-zahra, H. M., & Dewi, R. K. (2018). Perbaikan Usability Aplikasi Pemesanan Tiket Bioskop Menggunakan Metode Usability Testing dan USE Questionnaire. 2(12), 6653–6660.
Ferry Anggiawan, N.: (2021). Pemanfaatan Digital Marketing Pt.Buka lapak Dalam Mengembangkan UMKM melalui Marketplace. Jurnal of Reflectionof, 1(marketplace), 18. http://repository.untag-sby.ac.id/id/eprint/7394
Haryuda, D., Asfi, M., & Fahrudin, R. (2021). Perancangan UI/UX Menggunakan Metode Design Thinking Berbasis Web Pada Laportea Company. Jurnal Ilmiah Teknologi Infomasi Terapan, 8(1), 111–117. https://doi.org/10.33197/jitter.vol8.iss1.2021.730
Jumiati, E., Jumiati, E., Informatika, T., & Testing, U. (2021). MENGOPTIMALKAN METODE USABILITY TESTING DENGAN. 6(1), 10–20.
Larysa, N., & Marta, S. (2019). Design thinking approaches in it projects. CEUR Workshop Proceedings, 2856, 45–47.
Magelang, W. (2021). Pedoman Teknis Pelaksanaan Program Pemberdayaan Masyarakat Maju Sehat Bahagia (p. 6).
Nadhif, A. K., Jati, D. T. W., Hussein, M. F., & Widiati, I. S. (2021). Perancangan UI/UX Aplikasi Penjualan Dengan Pendekatan Design Thinking. Jurnal Ilmiah IT CIDA, 7(1), 44–55. https://doi.org/10.55635/jic.v7i1.146
Nasution, W. S. L., & Nusa, P. (2021). UI/UX Design Web-Based Learning Application Using Design Thinking Method. ARRUS Journal of Engineering and Technology, 1(1), 18–27. https://doi.org/10.35877/jetech532
Permana, I. P. H. (2019). PEMANFAATAN TEKNOLOGI INFORMASI Untuk Bisnis UMKM. STMIK STIKOM Indonesia Denpasar-Bali-Indonesia, 183.
Primadewi, A., Purnomo, T. A., & Sasongko, D. (2021). Analisa Perancangan Sistem Pengelolaan Data UMKM berdasarkan Business Intelligence Development Model Framework. Jurnal Sistem Komputer Dan Informatika (JSON), 3(2), 209. https://doi.org/10.30865/json.v3i2.3587
Sauer, J., Sonderegger, A., Heyden, K., Biller, J., Klotz, J., & Uebelbacher, A. (2019). Extra-laboratorial usability tests: An empirical comparison of remote and classical field testing with lab testing. Applied Ergonomics, 74(February), 85–96. https://doi.org/10.1016/j.apergo.2018.08.011
Setiawan, A., Artha, E. U., Arumi, E. R., Sunarni, Primadewi, A., & Nugroho, S. (2019). Task Analysis of Facebook users on Frequently used Menus. Journal of Physics: Conference Series, 1179(1). https://doi.org/10.1088/1742-6596/1179/1/012019
Shirvanadi, E. C., & Idris, M. (2021). Perancangan ulang UI/UX situs e-learning aminkom center metode design thinking (studi kasus: amikom center). Automata, 2, 1–8. https://journal.uii.ac.id/AUTOMATA/article/view/19438/11541
Soedewi, S. (2022). Penerapan Metode Design Thinking Pada Perancangan Website Umkm Kirihuci. Visualita Jurnal Online Desain Komunikasi Visual, 10(02), 17. https://doi.org/10.34010/visualita.v10i02.5378
Subarjah, V. A., & Ari Purno Wahyu. (2022). Analysis and Design of User Interface and User Experience of Regional Tax Enterprise Resources Planning System with Design Thinking Method. Inform: Jurnal Ilmiah Bidang Teknologi Informasi Dan Komunikasi, 7(2), 96–106. https://doi.org/10.25139/inform.v7i2.4729
Sukmasetya, P., Setiawan, A., & Arumi, E. R. (2020). Penggunaan Usability Testing Sebagai Metode Evaluasi Website Krs Online Pada Perguruan Tinggi. JST (Jurnal Sains Dan Teknologi), 9(1), 58–67. https://doi.org/10.23887/jstundiksha.v9i1.24691
Surachman, C. S., Andriyanto, M. R., Rahmawati, C., & Sukmasetya, P. (2022). Implementasi Metode Design Thinking Pada Perancangan UI/UX Design Aplikasi Dagang.in. TeIKa, 12(02), 157–169. https://doi.org/10.36342/teika.v12i02.2922
Susilo, A. T., Maharani, A., & Susilo, A. T. (2021). ANALISIS USER EXPERIENCE PADA WEBSITE SMK NEGERI TUGUMULYO BERBASIS USER EXPERIENCE QUESTIONAIRE (UEQ). 6(2), 169–177.
Susilo, E., Soedijono WA, B., & Al Fatta, H. (2017). Evaluasi Aplikasi Mobile SSP (Secure System Of Payment) Menggunakan Prinsip Usability (Studi Kasus: PT Sydeco). Seminar Nasional Teknologi Informasi Dan Multimedia 2017, 2.6, 7–12.
Syahrul, Y., & Palcomtech, P. (2019). PENERAPAN DESIGN THINKING PADA MEDIA KOMUNIKASI VISUAL PENGENALAN KEHIDUPAN KAMPUS BAGI MAHASISWA BARU. 2(2), 109–117.