Behavioral Intention of Gen Z Muslims Toward the Decision to Use Digital Payment Technology and In the Paymentof Zakat Infaq Alms
Corresponding Author(s) : Laura Tri Dharma
Prosiding International Conference on Sustainable Innovation (ICoSI),
Vol. 3 No. 2 (2023)
Abstract
Introduction – Generation Z's lifestyle changes are inextricably linked to technological advancements. As a result, Generation Z Muslims' behavior in making ZIS payments has shifted from traditional to digital forms. Purpose – The aim of this study is to describe the characteristics and intentions of Generation Z Muslims when it comes to making ZIS payment decisions using digital payments and crowdfunding. Methodolgy/ Approach – This study used a quantitative approach. The study collected 97 samples from people using the slovin formula and questionnaires distributed online. The UTAUT theory is used in this study to examine behavioral intentions by using performance expectancy, effort expectancy, social influence, and habit variables, as well as self-awareness variables as the main component. Finding – The study's findings explain why the variables effort expectancy and habit have a positive influence on the decision to use digital payment technology and crowdfunding in ZIS payments. Meanwhile, performance expectations, social influence, and self-awareness have no bearing on the decision to pay ZIS using digital payment technology and crowdfunding. Finding – The study's findings explain why the variables effort expectancy and habit have a positive influence on the decision to use digital payment technology and crowdfunding in ZIS payments. Meanwhile, performance expectations, social influence, and self-awareness have no bearing on the decision to pay ZIS using digital payment technology and crowdfunding. Originality/ Value/ Implication – This study reveals the behavioral intentions of generation z towards the use of digital payment and crowdfunding technologies with regard to habit and self-awareness
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